Frequently Asked Questions
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Where can I buy StepnSeat?
You can purchase StepnSeat with a credit card online, or by fax/mail using a check, money order or purchase order. Visit our Place an Order page to order.

How long does it take to get StepnSeat?
We will ship UPS Ground within 48 hours of the receipt of your order. Typical delivery is 3 to 5 business days. Expedited delivery is available, please contact us for details.

How long does it take to install StepnSeat?
StepnSeat installation can be performed with ordinary hand tools (power drill and nut driver) in about 20 minutes.

How much weight can the StepnSeat support?
StepnSeat is rated to support up to 400 lbs. Independent load tests have shown considerably more, however, we do not recommend usage beyond the rated weight.

How much does StepnSeat weigh?
StepnSeat weighs 23 lbs.

Who can use StepnSeat?
Anyone who has a need for a durable, weather-resistant foldable step. It can be used not only with pickup trucks, but other vehicles such as boats, docks, piers, trailers and many more.

What is your return policy?
Your personal satisfaction is guaranteed on all purchases. If an item is damaged or parts are missing, we will get you new part(s) or a whole new product. You may also return your purchase for any reason within 30 days for an exchange or a full refund of the purchase price, excluding shipping and handling costs, and gift wrap charges. For details on returning your product, visit our Policies page.

Can I get discounts for multiple orders?
Qualified organizations may be able to receive special volume discounts. Please contact us during normal business hours (M-F, 9:00am to 5:00pm CST) at 800 741-3227 for details.
   
 
  Policies  :  Terms and Conditions of Use  :  Limited Lifetime Warranty

For questions, orders and service, call 630-694-1111
Fax: 630-595-3801
E-mail: info@stepnseat.com


® 2009 StepnSeat Inc.